News & Information



Effective: June 1, 2012

Our agency has enhanced services to our Citizens policyholders. Bettis Insurance has partnered with Citizens Insurance Customer Service Center. Now, when you have ANY questions related to your current Citizens policy, simply call (855) 722-5102

You will be connected with a licensed, trained Citizens representative who is available and authorized to handle your personal insurance needs. You can get answers to billing questions, make policy changes and verify coverage; you can also get quotes and purchase additional Citizens policies – all right on the phone, right away, and at your convenience. You will get immediate access to these great benefits & services:

• Hours that work with your busy schedule

Now you can reach licensed representatives after normal business hours. The Citizens Service Center for Bettis Insurance customers is open from 7:00 a.m. to 9:00 p.m. Eastern Time, Monday through Friday and 9:00 a.m. to 5:00 p.m. Saturday.

You are always connected and protected with personalized service

At Bettis Insurance, we will continue to make sure you get the advice, service, and personalized treatment you have come to expect from our agency. We know and understand our customers and their needs.

That is why Citizens Service Center representatives have access to everything they need to handle your inquiry personally, accurately, and confidentially- exactly as you would expect from us


• Round-the-clock Claims Service

Just call 800-628-0250 – 24 hours a day, 365 days a year to report your claim.

We are always looking for new and better ways to serve you, and we are sure that you will find that these new services will save you time, money and add to your peace of mind.

Thanks again for choosing Bettis Insurance for your personal insurance needs.

We appreciate your business! We encourage you to use this valuable service.

Come Visit Us

Laurel Office Park I
17177 N. Laurel Park Drive, Suite 161
Livonia, MI. 48152

Contact Bettis Insurance Agency, Inc.

Phone: 1 (248) 471-3500
Fax: 1 (248) 471-1941

Open Hours

Monday - Friday: 9 AM - 5 PM

Saturday - Sunday: Closed :)